Shop with confidence this Holiday season. All orders placed between October 20 and December 24 can be returned until January 22, 2026.

Return shipping costs are held by the customer, unless the item is incorrect or defective. 

Please note: Sale items have a 14-days return policy.

How to return 

1. Have your order number (EO-xxxxx) ready. 
2. Register your return in the return portal here. 
3. Once your return has been registered, you will receive an email with detailed return instructions. 
4. Pack the items, remove or cross out old shipping labels, and send the parcel to our warehouse using any carrier of your choice. 
5. Keep your shipping receipt until your refund has been processed. 

Return portal:

Denmark

Europe

UK

US and Canada

Exchanges

If you wish to exchange to another item, we kindly ask you to place a new order.

When will I be refunded?

• Refunds will be processed within 10 business days after we receive your return. 
• You will receive a refund confirmation email once your refund has been issued. 
• The refund will be returned to the same payment method you used for the purchase (e.g. card payments are refunded to the same card). 

Important: We are only able to accept returns for items purchased directly from www.66north.com. If you bought your item through a retailer, please return it to them. 

Terms and conditions

Please make sure: 

• The item is in its original packaging. 
• The item have its original tags attached. 
• The item do not show signs of wear, stains, damage, or have any external odors. 
• Shipping costs are not refunded. 

Faulty or incorrect item received

If you receive a damaged or defective item, please contact our Customer Service Department by phone +44 8433 780448 or by e-mail at support@66north.com